Articles about Blog
The UK Home Energy Installation Competitiveness Gap
The UK's Home Energy installation market is entering its next phase. What it takes to compete has...
5 Questions enterprises should ask before investing in frontline technology
Why do frontline technology decisions often fail? Frontline teams are vital for successful field...
Rethinking value: How reliability and affordability must work together
There is growing urgency across the UK energy sector to show that reliability and affordability can...
Remote supervision that delivers: FYLD Control Room
Utility firms are shifting toward a hybrid model that separates high-value, in-person coaching from...
When the forecast shifts, your ops can’t stall: real-time adaptability for Texas field teams
Texas leads the United States in both the number and total cost of billion-dollar weather...
AI that delivers: Turning transport strategy into real-time results
The UK Department for Transport’s 2025 Transport AI Action Plan outlines a bold, multi-year vision:...
Texas infrastructure in 2025: 5 operational risks to watch and how to own the conversation
From Houston’s grid to West Texas pipelines, Texas infrastructure leaders are under more pressure...
UK water reform demands operational resilience now
The Independent Water Commission’s final report didn’t just signal reform—it issued a mandate to...
Pollution incidents must now close in 14 days, is your response ready?
The UK Environment Agency isn’t waiting and neither should you. With the UK’s New Water Special...
How FYLD customers unlock value from job blocker data
Customers and prospects often ask me how our job blocker functionality drives real value, rapidly,...
Operational chaos is a choice: How contractor oversight drives infrastructure efficiency
For utilities, energy providers, and infrastructure owners, the mandate is clear: deliver more with...
Ofgem ED3: How utilities can close supply chain visibility gaps with real-time data
Ofgem’s ED3 framework is not simply raising the performance bar for the UK’s electric utilities. It...
Early project delivery in Mega-Projects is a reality: How FYLD stops delays before they start
“Ferrovial delivered 3 months early on a 2-year Mega-Highway project. Here’s how: time back on...
Brits face hosepipe bans in 2025 drought, meanwhile water utilities leak billions of litres of fresh drinkable water from pipes daily
This summer, millions across the UK have been told to stop watering their gardens, filling paddling...
From utilities to highways: Global infrastructure operations face the same risks
Delays, rework, and inefficiencies in infrastructure projects are often caused by hidden risks:...
Closing the leakage gap: How AI is transforming emergency response in UK water utilities
The UK water sector is entering a defining period. Amid climate pressures and rising public...
Transforming field operations: How end-to-end workflows supercharge productivity and visibility
In the world of field operations, the margin for error is thin. Jobs need to be completed on time,...
Bridging the workforce gap: How FYLD ShowMe helps US utilities do more with less
Across the US, utility industry leaders are grappling with aging frontline workforces, a shrinking...
AI, health & humanity: Parliament hosts landmark event on the future of work
22 May 2025, House of Commons In the heart of Westminster, under the gaze of Big Ben, a landmark...
Sweating your assets: How smarter operations extend gas networks' lifespans
Across the UK, gas networks have been tasked with a major challenge: maintain a high-performing,...
From field to boardroom: How gas utilities turn visibility into competitive advantage
In the RIIO-2 era, data-driven decision-making isn’t optional—it’s a competitive necessity. For gas...
Every meter matters: How FYLD + ShowMe is transforming smart metering rollouts
In the push to modernise the UK’s utilities, smart metering has emerged as a crucial step toward...
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Gas utilities under pressure: How real-time visibility future-proofs your operations
Across the U.S., gas utilities are facing a new kind of pressure—one that requires them to deliver...
AI won’t wait: Is your business really ready?
Industries like utilities, infrastructure, construction, and energy are reaching a pivotal moment....
Reimagining US water utilities: How predictive intelligence could shape the future
US water utilities are at a critical juncture. Aging infrastructure, intensifying regulatory...
Fibre without the frustration: Building faster while controlling costs
Across the UK, telecom providers are racing to roll out fibre networks that meet rising customer...
Every service strike comes with a cost: How AI-powered maintenance is the smartest investment UK Telecoms can make in 2025
The UK telecoms industry is entering a critical growth phase. With ambitious targets for network...
Inside the Water Roundtable: What leaders are prioritising for AMP8 success
On 3 April 2025, senior executives from across the UK’s water sector came together at The Walbrook...
Boosting safety and efficiency in gas utilities: How AI is changing frontline operations
Gas utilities across the United States face critical challenges around safety, compliance, and...
The cost of leaking infrastructure: Why smarter street works matter
In an era where every pound and kilowatt counts, Britain’s outdated infrastructure is leaking more...
From survey to connection: How real-time visibility drives faster fibre rollouts
The fibre rollout phase The UK’s ambitious targets for full-fibre broadband deployment have set the...
Driving the future of highways with AI: Insights from the Highways Magazine Roundtable
On February 26th, industry leaders gathered at the Institution of Civil Engineers headquarters in...
Preventing cable strikes with predictive AI
In the utility industry, cable strikes are a common challenge that pose significant risks to...
Fast-tracking distributed solar installations in the UK with FYLD
As the UK intensifies its focus on renewable energy targets, distributed solar is rapidly emerging...
Navigating AMP8: Balancing short-term compliance and long-term resilience
The UK water industry’s Asset Management Period 8 (AMP8), spanning 2025-2030, introduces a rigorous...
Why real-time visibility is a game changer for telecom field teams
In today’s fast-paced telecom sector, maintaining high-performing, reliable networks is...
Reducing costly rework in gas utilities with FYLD
In the gas utility sector, operational efficiency is paramount—not just for maintaining reliable...
Smarter new connections: Reducing site visits and enhancing efficiency in Developer Services
Developer Services teams in the UK water sector must enhance efficiency, cut costs, and improve...
Optimising AMP8 metering delivery with AI-powered workflows
The UK water industry is undergoing a significant transformation, with a major push towards SMART...
AI-powered safety solutions for operational efficiency
While studying Lean principles in engineering, I learned there are two instances in which most...
How AI can transform your AMP8 C-MeX score
As Asset Management Period 8 (AMP8) approaches, customer experience is no longer just a...
No AI without humans: Bridging the gap in telecoms innovation
In today’s hyper-connected world, telecoms infrastructure is not just a utility—it is the...
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Powering the future of smart metering: How FYLD can enable acceleration of your program
The UK government has set ambitious targets for smart meter installations, aiming to transition...
Smarter new connections: Reducing site visits and enhancing efficiency in Developer Services
Developer Services teams in the UK water sector must enhance efficiency, cut costs, and improve...
Reducing O&M costs with AI-driven digital transformation
Operations and maintenance (O&M) costs are a significant burden for U.S. gas utilities, especially...
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AMP8: How to deliver more with less – Maximising workforce output through technology
The UK water industry is entering a transformative period with AMP8, the latest five-year...
AI and safety: Shaping the future of the UK’s Critical National Infrastructure
On 6th February 2025, an inspiring convergence of government officials, senior executives, and...
From reactive to proactive: AI for risk mitigation and safety
Safety is always the top priority in field operations, especially in high-risk industries like...
Fast-track lead service line replacement with AI innovation
As we enter 2025, the replacement of lead service lines remains one of the most pressing challenges...
Meeting AMP8 targets with AI-powered water management
As the UK water industry embarks on the new Asset Management Period (AMP8), utilities are under...
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Why fear AI when it could make us more human?
Every leap forward in history begins with fear. From the printing press to the internet, humans...
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Bridging the gap in local roads funding with technology-driven efficiency
The ongoing discussions about local road funding in England underscore the pressing need for...
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Fast-tracking solar installations with FYLD in Australia
Australia’s solar energy market benefits from abundant sunshine and vast open spaces, providing...
The future of highways: AI’s role in transforming infrastructure
The UK government’s recently unveiled response to the AI Opportunities Action Plan promises to...
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Transforming safety culture for the UK’s strategic road network
The UK’s Strategic Road Network (SRN) is vital to the country’s infrastructure, carrying a third of...
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Uninterrupted productivity 2x faster: How FYLD enhances offline job management
In today’s fast-paced industries, efficiency is paramount. Field teams and managers depend on...
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Tackling Non-Revenue Water (NRW): A smarter path for US utilities
Non-Revenue Water (NRW) is one of the most pressing challenges facing US water utilities today. Put...
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Building safer highways: Transforming safety and compliance with FYLD
The U.S. highway system is the backbone of the nation's infrastructure, connecting cities,...
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Closing the safety gap: How technology is transforming workplace safety in high-risk industries
The HSE have just released another year of safety incident data. The trend is worrying: fatalities...
Cutting down congestion: The smart route to safer, faster roadworks
Every roadworks contractor knows the drill: tight deadlines, limited resources, and the pressure to...
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Chile: Adapting to reduced working hours with FYLD
Chile’s new labor law will gradually reduce the working week from 45 to 40 hours by 2028. This...
How Australian utilities can embrace digital transformation
Today, digital transformation is shaping industries worldwide, and the Australian utilities and...
FYLD-Procore integration: real-time data for construction
In today’s fast-paced construction industry, bridging the gap between on-site teams and project...
£7.5B in traffic delays? Smarter road maintenance starts here
Imagine a world with fewer traffic jams—where your morning commute isn’t delayed by endless...
Accelerating distributed generation projects with FYLD
Distributed generation, particularly solar, is experiencing substantial growth in Latin America....
Are you doing enough to avoid business penalties?
Across the UK, around 90 regulators have been established to encourage and support companies across...
Boosting customer experience in smart metering for AMP8
The upcoming AMP8 cycle (2025-2030) represents a pivotal shift in the UK water sector. With the...
Transforming telecom operations: Overcoming industry challenges with FYLD’s solutions
The UK telecom market is poised for substantial growth, projected to increase from £27.64 billion...
Unlocking workforce visibility: Transforming Australia’s utility operations with FYLD
Navigating the evolving landscape of Australian utility providers As Australia adopts permanent...
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Reducing clean water pollution with real-time risk mitigation
Whilst wastewater pollutants have been a significant focus across AMP cycles for water companies,...
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How FYLD helps companies comply with the UK Building Safety Act
The Building Safety Act and its impact on the construction and energy sectors The UK’s Building...
EV charging growth: The road to better stakeholder collaboration, project control and risk management
Today, most people are familiar with the growing electric vehicle (EV) market. New charging points...
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The cost of customer service issues in the UK, an £85 billion per year challenge
That’s right - £85 billion per year, with customer service representatives wasting on average 2.8...
A $7.6 billion opportunity: reducing water leakage in US utilities
Water leakage in the US is a growing crisis, with 14 to 18 percent of water lost across North...
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Building a sustainable future for utilities: Bridging the gaps between customers, suppliers, and regulators
The utility industry is at a critical juncture, facing immense challenges from aging infrastructure...
How FYLD is redefining roadworks management for utilities and construction in Australia
In Australia, utility and construction companies play a critical role in maintaining the country’s...
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Collaboration, innovation & digitalisation are needed above punishment and retribution
“… like fining a rough sleeper for failing to find a roof over their head.”
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FYLD Site Intelligence - Unlocking hidden potential
In today’s fast-paced environment, site visibility and compliance are more critical than ever. From...
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Beyond fines: 3.6 million hours of sewage spills demand a new approach to water pollution
The water utility sector is at a critical juncture. In 2023 alone, water utilities in England and...
FYLD addresses streetworks challenges for the Small & Medium Enterprise Market
For so many SME organisations (those with fewer that 250 employees), working on our public highways...
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Overcoming infrastructure challenges in Mexico’s electric utility sector with FYLD
As FYLD prepares to host a key event in Mexico City on August 27th, in collaboration with IDEAL,...
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The evolution of mental health in construction
By Karl Simons OBE, Chief Futurist at FYLD The construction sector has been plagued with problems...
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Accelerating EV infrastructure: How FYLD can transform the EV charging landscape
The UK’s electric vehicle (EV) charging network expansion is lagging, hindered by visibility gaps,...
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Solving the Strategic Road Network challenges with digital innovation
The UK’s Strategic Road Network (SRN) is essential for maintaining the flow of goods, services, and...
Optimising streetworks: resolving disputes, cutting costs, and reducing rework
Streetworks are essential for maintaining and upgrading infrastructure, but they bring significant...
Overcoming infrastructure challenges in Mexico’s electric utility sector
Mexico’s electric utility sector is at a crossroads, grappling with ageing infrastructure,...
How AI is transforming construction safety: real-time risk assessments and proactive measures
The construction industry, notorious for its high-risk environment, is undergoing a profound shift...
The cost of complacency: 51 billion litres of water gone since our last article
It’s been just over two weeks since our previous blog post and the magnitude of water leakage...
Bridging the visibility gap in EV charging infrastructure delivery
The EV charging market is expected to grow from $7.3 billion in 2024 to $12.1 billion by 2030, with...
Building smarter: The role of AI in enhancing construction efficiency
The construction industry is undergoing a remarkable transformation with the integration of...
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Top 5 AI applications for transforming construction management
In recent years, the construction industry has witnessed a significant transformation through the...
How to reduce water leakages in your operation: A £1 billion conundrum
Water leakages pose a significant and costly challenge for utilities worldwide, leading to...
FYLD appoints new VP of Energy in North America
FYLD is delighted to announce the appointment of Cameron Barrett as Vice President, Energy, North...
Powering the future: an AI evolution for utilities
AI is driving a transformation in the utilities industry: by July 2023, 33% of utility and energy...
The cost of inaction in global construction: Why immediate action is essential
The construction industry stands at a critical juncture, with rapid technological advancements and...
Embracing Lean Six Sigma in construction and utilities with FYLD
The construction and utilities sectors are frequently plagued by delays, interruptions, and...
The critical role of time and budget in construction
Navigating the complexities of deadlines and delays
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Navigating Australia’s water utility landscape: Implementing Artificial Intelligence to drive sustainability
Australia, the driest inhabited continent, faces a critical challenge: securing water for its...
Powering through: Using AI to optimise outage management for utilities
The electric utility industry is essential for societal functionality and quality of life, making...
From chaos to clarity: How AI bridged the skills gap at Utility Week Live
In case you missed Utility Week Live, our Director of Strategic Projects, Scott Broadley, shared a...
Seeing is succeeding: How workforce visibility drives sustainable utility operations
Navigating the evolving landscape of utility providers
Water Wise: Leveraging AI for rapid leakage mitigation in utilities
Navigating urgent water management challenges in the UK
User-centric design in compliance solutions
Ensuring compliance in fieldwork is critical, yet traditional processes can be cumbersome....
FYLD appoints David Lamadrid to lead expansion in Mexico
FYLD, an AI-driven fieldwork execution platform, continues its expansion into Latin America with...
Overcoming ‘Pilotitis’ and taking digital transformation to scale in utilities
In a recent discussion on AI and digitalisation in the UK energy sector held at the Palace of...
The rise of renewable installations: tech’s role in making them cost-effective and safe
By Shelley Copsey, CEO of FYLD
How tech is supporting construction and utilities companies to embrace ESG
By Karl Simons OBE, Chief Futurist at FYLD
FYLD expands its Product Management Team to drive predictive work outcomes and AI advancements
FYLD continues to grow its product management team with the appointment of Joanna Crown as Lead...
America’s infrastructure is ageing; does tech hold the cure?
By Shelley Copsey, CEO of FYLD
FYLD adds new Account Director to head up USA water division
Pioneering technology provider, FYLD, with its AI-driven fieldwork execution platform, has...
Jon Bentley on unlocking future potential: The role of AI in workforce development
Contributing author: Jon Bentley and Shelley Copsey
FYLD secures £12M funding round to take platform global
Founders of FYLD (L to R): FYLD Co-Founder and COO Anish Patel, FYLD Co-Founder and CEO Shelley...
Future-proofing the grid: FYLD helps UK DNOs meet rising energy demands
The UK’s energy grid faces a critical juncture. Rising demands, coupled with ageing asset...
FYLD’s patent-pending Edge AI technology leads to breakthroughs in operational efficiency and reduces safety incidents
April 11, 2024 – Today, AI-powered work execution platform, FYLD, announces the deployment of new...
UK employment law has changed; Leaders must consider requests for hybrid working or risk loss of talent. How can embracing technology help?
By Karl Simons OBE, Chief Futurist at FYLD
CEO of FYLD, Shelley Copsey, shares insights on 2024 AI roadmap plans
FYLD continues its mission to revolutionise field workforce activities in the infrastructure...
Enhancing Construction Efficiency: The Positive Impact of Artificial Intelligence during Periods of Inflation
The ongoing challenges posed by inflation heighten the risks of an already complex environment in...
FYLD secures £1.2m from OFGEM for groundbreaking project
FYLD is thrilled to announce the second phase of a ground-breaking project with SGN, National Grid,...
FYLD and BCG X: Partnering to drive digital transformation for utilities and construction industries
Utilities and construction workers are the unsung heroes of modern society, quietly powering our...
AI transforming water industry: where are you on your digitisation journey? – part three
By Shelley Copsey, CEO at FYLD
AI transforming water industry: where are you on your digitisation journey? – part two
We have identified how customers at stage one of their digitisation journey start with digital...
AI transforming water industry: where are you on your digitisation journey? – part one
By Shelley Copsey, CEO at FYLD
How FYLD puts data at the heart of its product roadmap
Anish Patel, FYLD’s COO, taps into his extensive experience and approach to data and product...
How we are transforming the water industry with AI
From advanced metering infrastructure, to digital twins enabling network simulations, to the...
How FYLD helps water utilities combat industry-wide pollution challenges
Water companies are under tremendous pressure to raise their standards. FYLD can improve operations...
Five ways FYLD streamlines mobile working
Leading teams remotely is the norm for managers in the construction and utilities industries. Many...
How FYLD follows the principles of US Construction Safety Week
As we begin US Construction Safety Week, FYLD’s Scott Broadley, Director – New Growth, considers...
Why challenging the status quo is crucial for continued innovation in the energy industry
We caught up with Andrew Quail, Director of IT and Innovation at SGN, to discuss why the utilities...
International Women’s Day – the tech industry alone cannot solve the gender gap
By Shelley Copsey, FYLD CEO The last three decades have been a golden age for technology, but far...
Working and adapting in new cultures – Scott Broadley, Director – New Growth
Hear from Scott Broadley, Director – New Growth, in our latest blog as he discusses how his career...
What diversity means to me – Anish Patel, FYLD COO
For the second instalment of our What diversity means to me blog series, we sat down with FYLD...
Why digitalising highways field work is the road to success
Road building goes back thousands of years, making it one of the world’s oldest professions. Of...
Better connected: how FYLD is raising standards in water field teams
Field projects in the water industry have been hampered for too long by inaccurate information and...
FYLD’s tips for enabling a safe start to 2023
When returning to work after the festive period, it’s vital that safety standards don’t take a...
Circular economy of safety enabled through effective engagement and communication
Transparent communication enables efficient safety operations across organisations. Team members...
What diversity means to me – Oliver Curtis, Software Engineer
In the first of our ‘What diversity means to me’ blog series, we sat down with Software Engineer,...
Gas sector can benefit from tech-powered safety culture
The benefits of creating a culture of safety in any business are extensive – especially so for...
Futuristic safety to the masses and the importance of competency
For the second instalment of our futuristic safety blog series, we’re turning our attention to...
Leaders embracing smart digital tech today will inform the safety of tomorrow
In the first of our latest blog series, which will explore the world of futuristic safety, we focus...
FYLD showcases milestone growth at Koru Demo Day 2022
Team FYLD recently attended Koru’s Demo Day 2022, as one of the venture foundry’s nine established...
Milestone achievement for AI-powered platform FYLD with 100 companies onboarded after just 1 year
FYLD, the AI-powered digital platform that enhances the safety and productivity of fieldworkers,...
Meet Emma Lander, Data Analyst
Meet our Data Analyst, Emma Lander. We sat down with Emma to discuss her role at FYLD, how great...
Data-based transformation with ROI in two weeks
Fieldwork operations have been slow to migrate to digital systems, with many organisations still...
Inside FYLD Camp 2022…
At FYLD, we constantly strive to achieve the highest productivity and safety efficiencies for our...
Safety is an enabler, not a disabler
Next in our guest blog series, Craig Silcock, Head of Safety at Trinity, a joint venture between...
Investment, training and regulation: how the UK plans to become an AI superpower
The UK has set out to become an AI superpower, but what does that mean, and how will this be...
FYLD breaks new ground in the Americas
FYLD’s breakthrough technology for the productivity and safety of field teams is generating a...
Old world thinking is over
Fieldforce operations are under increasing pressure to deliver more work at lower costs due to...
The future of safety: digital predictive safety indicators
Karl Simons OBE, Chief Futurist at FYLD, gives us his insight into how AI adoption is key to...
FYLD awarded £500k OFGEM funding, in partnership with SGN and National Grid
FYLD, in partnership with SGN and National Grid, has been awarded £500k from the Office of Gas and...
Communication tool empowering productivity
Effective, streamlined, and comprehensive communication channels cannot be underestimated in...
Meet Rebecca Price, Operations Expert
Meet our Operations Expert, Rebecca Price. We caught up with Rebecca to discuss how operational...
Hidden benefits: the systematic impacts of FYLD are felt deep within its customer organisations
It can often be tricky to quantify the intangible impact of technology on our day-to-day...
Why AI has an important role to play in the modern gas industry
By Martin Holloway, Executive Operations Director at SGN
Meet Product Manager, Yulia Lamonova
We caught up with our Product Manager, Yulia Lamonova, to learn more about her expertise,...
Meet Strategic Design Lead, John Haynes
We caught up with our new Strategic Design Lead, John Haynes, to learn more about his expertise,...
Maximising FYLD’s machine learning capabilities for your team
Our recent blog explored how FYLD’s machine learning, or artificial intelligence (AI), works in...
Mental Health Week: how positive mental health practices can improve productivity
By Karl Simons OBE, Executive Director & Chief Customer Officer at FYLD
5 ways FYLD’s artificial intelligence developments improve productivity, safety and results
Artificial intelligence (AI) technologies are becoming increasingly present in our everyday lives,...
How AI impacts health and safety – the future of digital operations
Kicking off our latest blog series which invites insight from our partners and customers, we hear...
International Women’s Day – how FYLD is #BreakingTheBias
International Women’s Day (IWD) provides the perfect opportunity to reflect and appreciate the...
4 ways to optimise a positive workplace culture
Promoting a workplace culture which encourages employee empowerment, respect and plenty of growth...
Meet the Team – Daniel Meszaros
We caught up with our Principal Software Engineer, Daniel Meszaros, to learn more about his...
“FYLD is riding the tide of the digital transformation” – says global AI leader
Last year, we met Dr Fang Chen, the executive director of data science and distinguished professor...
How field work teams can start 2022 safely
Safety incidents can happen at any time and to any worker, but there are certain scenarios that...
How AI can bust stress in field operations
Field operations are stressful environments by their nature. Workers experience stress from the...
World Mental Health Day: How AI is a gamechanger for the psychological health of fieldworkers
By Karl Simons OBE, Executive Director for Health, Safety & Wellbeing at FYLD
Utilities and contractors: embracing a digital age
As utilities get smarter, contractors also have an opportunity to embrace technology that will...
Meet the team: Josh Wood, operations specialist
We have experienced incredible demand for the FYLD digital platform as more and more businesses...